Frequently Asked Questions

If on the Party Line Plan ($9.99 / month) they can call anyone that you add as an "approved contact" in the mobile app. This includes external numbers (e.g. cell phones, landlines, etc). Additionally, they can call other Tin Cans that you approve; Can2Can calling is available on both the Partly Line Plan and the Can2Can plan (no monthly subscription required).

Nope! You can add as many external contacts you'd like from the Tin Can app.

Yes — anyone on the approved list can call your Tin Can (including approved external numbers if you have the Party Line Plan ($9.99 per month)

Yes, if you have the Party Line Plan, you can enable 911 emergency calling from the Tin Can mobile app. You can also disable it if your kids aren't ready for this feature.

Nope, sure isn't! And we designed it that way. Conversations are richer when we're not running around, and it also keeps Tin Cans away from the dinner table.

Nope — Tin Can looks like a classic landline, but it runs entirely on Wi-Fi — no phone jack required. Plug it in, connect it to Wi-Fi via the parent companion app available on iOS and Android and you're ready to ring.

Quiet hours fully disable both incoming and outgoing calls. It's perfect for bedtime, study time, or anytime you want the phone to take a break. If you have 911 enabled, however, you'll still be able to dial 911 during quiet hours.